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Post-Storm Guide for Colorado Homeowners

Your roof just got hailed on.
Here's what to actually do.

Before you sign anything, call your insurance company, or let anyone on your roof — read this. It takes ten minutes and could save you thousands.

Take a breath. But check these things first.

⚠ When you should act right now
  • Water is actively coming in — a drip, a stain spreading across your ceiling, anything wet that wasn't wet before the storm.
  • A skylight, vent, or chimney cap is physically broken open — any opening that leaves your attic exposed to the elements.
  • A tree, branch, or large debris has punctured or collapsed part of the roof.

Even in these cases, you have options before you sign anything. A tarp and a call to a trusted local roofer buys you time. Emergency tarping is a short-term fix — not a contract. Do not let urgency push you into a bad decision. A reputable roofer will help you stop the bleeding without requiring you to commit to a full replacement on the spot.

If none of those three things apply — and in most hail events, they don't — then you are not in an emergency. You are in a situation that feels like one, partly because of the storm itself and partly because of what's about to happen on your doorstep.

Roofing companies know the moment hail stops falling. GPS data, storm tracking apps, and years of experience mean that crews are sometimes rolling before the clouds clear. Some of these are excellent local contractors who have been here for years and know this market. Some are storm chasers who followed the hail up from Texas and will be gone before your new roof has seen its first winter. They're not always easy to tell apart at first glance. That's exactly why slowing down is the right move.


What hail actually does to a roof — and what it doesn't.

Hail damages shingles in a specific way. It knocks granules loose — those small mineral particles embedded in the surface of asphalt shingles. Granules protect the asphalt layer underneath from UV radiation, heat, and moisture. When they're gone, the underlying asphalt is exposed and begins to degrade faster than it would have otherwise.

What this means practically: hail damage shortens the remaining life of your roof. It does not, in most cases, cause your roof to immediately fail. A hail-damaged roof that was in solid shape before the storm can still keep water out for months or years. The question isn't whether your roof is damaged — after a significant storm, it probably is. The question is how damaged, what it means for your roof's lifespan, and whether that damage supports an insurance claim worth filing.

Those are questions worth getting a real answer to. Not an assessment from someone whose job is to get you to sign something before they leave your driveway.

⛈ One more thing: this might not be the last storm of the season.

Colorado's hail season runs roughly May through September, with the highest activity in June and July. If you just got hit early in the season, there may be more storms coming. That's actually a reason to take your time rather than rush — not a reason to panic. Use this window to research roofers, document your damage carefully, and find someone you trust. When the season winds down and you're ready to move, you'll be in a much stronger position than your neighbor who signed something on day one.


What to do in the days after a storm.

1

Document everything — before anyone touches the roof

Walk your property and photograph any visible damage: dented gutters, chipped window sills, damaged AC units, patio furniture, your vehicles. If hail hit those things, it hit your roof too — and that documentation matters later. Date-stamp your photos. Note the approximate time of the storm. Do this before any roofer gets up there, because once the roof has been walked, the damage record is muddied.

2

Call a trusted local roofer — before you call your insurance company

Have a roofer you trust give you an honest assessment first. If the damage isn't significant enough to warrant a claim, you want to know that before a claim number gets generated. Even a zero-dollar claim — one you open and don't pursue — can be recorded in the industry database used by insurers and may affect your premiums or coverage eligibility down the road. Know what you have before you pick up the phone.

3

Don't sign anything yet

Not a contract. Not an Assignment of Benefits. Not even a "free inspection" form that contains language about future work. Read whatever anyone hands you before you put your name on it. The right roofer will not pressure you to sign on the first visit. The one who does is telling you everything you need to know.

4

If you do file a claim, handle it yourself

You call your insurance company. You schedule your own adjuster. You are present for the inspection. A contractor who wants to "handle" your claim is inserting themselves between you and your own policy — and your own money. That arrangement rarely benefits the homeowner.


About those door knockers.

Roofing is a trade, but it's also a service industry — and after a major storm, contractors go where their customers are. That's not inherently wrong. Some of the best roofers in Colorado Springs will knock on doors after a hail event because that's how their business works. A door knocker isn't automatically a bad actor.

But they're also trained salespeople, and their goal in that first conversation is a signature. The urgency you feel — your roof is damaged, it might rain again, you need to act — is something they're trained to amplify. Pitches about your roof failing by the weekend, your insurance rate going up if you wait, pricing that's "only good today" — these are sales tactics, not facts.

Here's how to handle it:

Fine to do

  • Take their card and say you'll be in touch if you decide to move forward
  • Ask if they're licensed in El Paso County — and notice how they answer
  • Ask for their physical business address
  • Request a written estimate with no obligation attached
  • Ask how long they've been operating in Colorado Springs specifically

Don't do this

  • Sign anything on the first visit — or the second
  • Sign an Assignment of Benefits (AOB) — this transfers control of your claim to them
  • Hand over your insurance policy or declarations page
  • Let anyone on your roof before verifying their license and insurance
  • Agree to let them "handle" your insurance claim

Even if you think your roof is fine — check your coverage.

A lot of homeowners who decide their roof "looks okay" after a storm skip the inspection entirely. That's understandable. But there's a coverage shift happening across Colorado right now that's hitting people hard when they least expect it, and it's worth knowing about before you find out at claim time.

The shift from RCV to ACV — and why it matters to you

For years, most homeowners insurance covered roofs on a Replacement Cost Value (RCV) basis — meaning if your roof was damaged, your insurer paid to replace it with comparable new materials, minus your deductible. That's the coverage most people assume they still have.

More and more Colorado insurers are quietly switching older roofs to Actual Cash Value (ACV) coverage — often at renewal, often buried in the policy language. ACV factors in depreciation. On a 15-year-old roof, that can mean your insurer pays 25 to 30 cents on the dollar, leaving you to cover the rest out of pocket. Some homeowners have filed claims expecting full replacement coverage and found themselves responsible for 60 to 70% of the cost.

This change may have happened to your policy without you realizing it. Pull out your declarations page and look for the words "actual cash value" or "ACV" near your roof or dwelling coverage. If you're not sure what you're reading, ask your insurance agent directly: "Is my roof settled at replacement cost or actual cash value?" That one question can change everything about how you approach a claim.

If your roof has real hail damage and you still have RCV coverage, understanding that window matters. If you've already been moved to ACV, that changes the financial math on a claim — and makes getting the work done right by a trusted contractor even more important, since you'll be paying more of it yourself.

Ready to talk to someone you can trust?

We connect Colorado homeowners with vetted local roofers — people with roots in this community who will give you a straight answer, not a sales pitch.